Privacy Policy

1. Scope of this policy

This policy applies to information collected through our website, any associated applications, and related communications (collectively, the "Service"). It does not apply to third-party websites, products, or services that may be linked from the Service, even if they are accessed through our Service.

2. Information we collect

We may collect the following categories of information:

• Account and contact information — such as your name, email address, and any details you provide when you register, request information, or contact us.
• Usage data — information about how you interact with the Service, including pages visited, time spent, referring pages, and general navigation patterns.
• Device and technical data — such as IP address, browser type, operating system, and device identifiers, collected automatically when you access the Service.
• Communications — records of correspondence if you contact us through the Service, including the content of your messages.
• Cookies and similar technologies — as described in the Cookies section below.

3. How we use information

We use the information we collect for purposes that may include:

• Operating, maintaining, and improving the Service.
• Responding to inquiries, requests, and support needs.
• Communicating updates, administrative notices, and, where permitted, marketing information.
• Monitoring usage patterns to understand how the Service is used and to detect, prevent, or address technical issues.
• Complying with legal obligations and enforcing our terms and policies.

4. Legal bases for processing

Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving the Service, and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time, as described below.

5. Sharing of information

We do not sell personal information. We may share information in the following circumstances:

• Service providers — with vendors who perform functions on our behalf, such as hosting, analytics, or communications, under appropriate confidentiality and data protection obligations.
• Legal and compliance — where disclosure is necessary to comply with a legal obligation, protect our rights, or respond to lawful requests from public authorities.
• Business transfers — in connection with a merger, acquisition, reorganisation, or sale of assets, subject to appropriate safeguards.
• With your consent — in any other circumstances where you have explicitly agreed to the sharing of information.

6. Cookies and similar technologies

We and our service providers may use cookies, pixels, and similar technologies to operate the Service, remember preferences, and understand usage. You can typically control cookies through your browser settings, including blocking or deleting them, though doing so may affect the functionality of the Service. Where required by law, we will seek your consent before placing non-essential cookies.

7. Data retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the duration of our relationship with you, legal or regulatory requirements, and the need to resolve disputes or enforce agreements.

8. Security

We implement reasonable technical and organisational measures designed to protect information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to or from the Service.

9. Your rights and choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal exceptions.
• Object to or restrict certain processing activities.
• Request a portable copy of your information in a structured, commonly used format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to your request.

10. International data transfers

If we transfer personal information across borders, we will take steps intended to ensure that such transfers comply with applicable data protection law and that appropriate safeguards are in place, where required.

11. Children's privacy

The Service is not directed to children, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

12. Third-party links

The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the Service itself. Material changes will be indicated by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

14. Contact us

If you have questions about this Privacy Policy or our data practices, please get in touch via our Contact page.